| Telephony |
"The Product is great, and the Service is Excellent!" Matthew Flint, Directline Holidays
|

The ORDERLYQ family of solutions is in use at hundreds of call centres all around the world - the below represents a small selection of our other users.



  
|
Individual Case Studies

This ORDERLYQ deployment took place in 2009, for Skipton Building Society, the fourth largest building society in the world. We reduced their abandonment by a staggering 88% |
|
|

|
This ORDERLYQ deployment took place in 2008, for Directline Holidays, one of the largest independent travel egents in the UK. We were able to save them 20% of their staffing costs. |
|
|

|
This ORDERLYQ deployment took place in 2007, for ViaOne, a financial services company in New York. We were able to increase their answer rate by 41%. |
|
|
|
This ORDERLYQ deployment took place in early 2006, for Readers' Union, a book-of-the-month club that has two call centres. |
|
|
|